Agent Console
PBX Webphone Portal
Unregistered
00:00
Standby
Active Lead
Manual dial portal with PBX mode ready
ModeManual PBX
LineWebRTC
BridgeReady
Call Control
Live phone
Lead Workspace
Customer cockpit
JD
Current Contact
Jordan Davis
+1 555 123 4567 ยท Web callback
TimezoneEST
Attempts2
Last statusCALLBK
SourceInbound form
Script
Opening line
Hi Jordan, this is your agent calling about the request you submitted. Is now still a good time?
Quick Disposition
Wrap result
Session
Agent state
Campaign
Manual
Calls
0
Wrap
00:00
Transfer
Blind, consult, 3-way
Line 1
Idle
Line 2
Free
Park
700
PBX Mode
Desk phone controls
Lead
Customer details
Disposition
Wrap call
Queues
Campaign controls
Script
Agent script
Events